Privacy Policy

How CabPoint Handles Your Information

This Privacy Policy explains what information CabPoint may collect when you use our website, contact us or book a cab, and how that information may be used to provide travel services and customer support.

Information You Provide

We may collect your name, phone number, email address, pickup location, drop location, travel date and time, passenger details, vehicle preference and other information you voluntarily provide while requesting or managing a booking.

Information Collected Automatically

When you use the website, limited technical information such as browser type, device information, IP address, referring page and basic usage data may be processed by hosting, security or analytics technologies where enabled.

Booking and Communication Records

CabPoint may retain booking enquiries, confirmations, customer support messages and communication records when reasonably needed to provide service, resolve concerns, maintain business records or comply with legal obligations.

How We Use Personal Information

Information may be used to provide quotes, confirm bookings, coordinate drivers and vehicles, communicate trip updates, provide support, prevent misuse, improve services and meet legal or regulatory requirements.

Sharing With Service Providers

Relevant booking details may be shared with drivers, vehicle providers, payment providers, hosting services or other service partners only when reasonably necessary to complete a booking, provide support or operate the website.

Data Security

CabPoint takes reasonable administrative and technical measures to protect personal information. No online system can guarantee absolute security, so customers should avoid sending unnecessary sensitive information through open communication channels.

Data Retention

Personal information is kept only for as long as reasonably necessary for booking records, customer service, legal obligations, dispute handling, fraud prevention or other legitimate business purposes.

Your Choices and Privacy Rights

Cookies and Similar Technologies

The website may use essential cookies or similar technologies for functionality, security and performance. Additional analytics or marketing technologies should only be used in accordance with applicable requirements.

Payment Information

If online payments are made available, payment details may be processed by a payment service provider. CabPoint should not request complete card or banking credentials through ordinary email or messaging.

Children's Privacy

CabPoint services are intended for customers able to make or authorize travel bookings. We do not knowingly seek personal information from children for independent booking purposes.

Your Privacy Requests

Subject to applicable law, you may contact CabPoint to request access, correction or deletion of certain personal information, or to raise a concern about how your information is handled.

Third Party Links

The CabPoint website may link to third-party services. Their privacy practices are controlled by those providers, so you should review their policies when leaving the CabPoint website.

Marketing Choices

If promotional communication is used, customers may ask CabPoint to stop non-essential marketing messages while still receiving booking-related communication.

Accuracy of Information

Customers are encouraged to provide accurate contact and journey information and to inform CabPoint when important booking information changes.

Legal and Safety Disclosures

Information may be disclosed when reasonably necessary to comply with law, respond to lawful requests, protect passengers or drivers, investigate misuse or protect CabPoint's legal rights.

Policy Updates

This Privacy Policy may be updated when our services, technology or legal obligations change. The latest version will be published on this page with the revision date.

Privacy Contact

For privacy questions or requests, email hello@cabpoint.in or call 9355666870.

Your Acceptance

By using CabPoint services and providing information for a booking, you acknowledge the practices described in this Privacy Policy, subject to your rights under applicable law.